Košice Airport apologizes for any inconvenience caused regarding your damaged or undelivered baggage, and we are here to help resolve this situation.

If your baggage was not delivered upon arrival, or if it was delivered in a damaged condition, it is essential to contact the baggage claim desk immediately upon arrival, located directly in the arrivals hall.

To proceed with your claim, you need a completed report, known as a PIR (Property Irregularity Report), with your personal reference number. You will use this reference number to contact the airline or, if applicable, your insurance company.

Each airline has its own rules and procedures, so it’s important to obtain accurate and specific information to help guide you in resolving your case.

For any questions or additional information, please feel free to contact us at any time – we are here for you.

In urgent and time-sensitive cases, an emergency phone number is available if needed. For other inquiries, especially informational requests, please send us an email. We will get back to you as soon as possible and assist with your request.